Shipping policy


Most M&M Prints products are made to order, while some items are already printed and ready to dispatch. The information below explains how processing and delivery times work.

Where We Deliver

We currently deliver to UK addresses only.

We do not currently offer international delivery.

Processing Times

Item type Processing time
Made-to-order items

Printing & hand-finishing 2–5 business days
Dispatched  1–3 business days after finishing

Estimated delivery 3–8 business days from order
Ready-made items Normally shipped within 2–4 business days

We'll send you a tracking link as soon as your order leaves the workshop.

Made-to-order items

Most of our products are made to order.

  • Your item is normally printed within 2–5 business days.
  • Once printing is complete, every item is hand-checked before dispatch.
  • Your order is then passed to the delivery carrier.

Ready-made items

Some products are already printed and ready to dispatch.

  • These items are normally shipped within 2–4 business days.
  • They are checked before being packed and dispatched.

Orders Containing Multiple Items

If your order contains a mix of ready-made and made-to-order products, we will normally dispatch everything together once the full order is ready.

This means the order may follow the longer made-to-order processing time.

Delivery Times

Once your order has been dispatched, delivery time will depend on the shipping service selected at checkout.

You will receive confirmation when your order has been dispatched.

Please note: Processing time and delivery time are separate.

Possible Delays

Occasionally, printing or dispatch may take longer than expected.

This may happen because of:

  • Unusually high order volumes
  • A failed or interrupted print that needs to be restarted
  • Unexpected production issues

If there is a significant delay with your order, we will contact you.

Can I Change My Delivery Address?

If you need to change your address, please contact us as soon as possible. Once an order has been dispatched we're unable to redirect it.

What If My Order Arrives Damaged?

It shouldn't — every item is hand-inspected before it ships — but if something arrives damaged or isn't right, get in touch and we'll sort it out; we'll cover the appropriate cost of returning it — see our Returns & Refunds policy.

Questions About Your Order

If you have a question about your order or delivery, please contact M&M Prints and include your order number so we can help.